Terms of Service

Last Updated: September 2026

These Terms of Service ("Terms") govern your access to and use of Doomo's website, software, automation, CRM, communication, and related services ("Services").

By using Doomo, you agree to these Terms.

Services

Doomo provides tools and managed services designed to help businesses capture leads, manage customer relationships, automate follow-up, schedule appointments, request reviews, reactivate customers, and manage related business communications.

Specific features may vary by subscription plan.

Accounts & Customer Responsibilities

You are responsible for providing accurate information and maintaining appropriate access to any accounts or systems connected to Doomo.

You are responsible for ensuring that your use of Doomo, including communications with your customers and leads, complies with applicable laws, consent requirements, and industry regulations.

You may not use Doomo to send unlawful, deceptive, abusive, or unsolicited communications.

Third-Party Services

Doomo relies on third-party technology and service providers, which may include HighLevel and other communications, hosting, payment, integration, and software providers.

Availability of certain features may therefore depend on third-party services that Doomo does not fully control.

Fees & Billing

Subscription and setup fees are disclosed when you purchase a Doomo plan.

Usage-based charges, including certain phone, SMS, email, AI, or third-party service costs, may be billed separately where applicable.

Unless otherwise agreed in writing, subscriptions renew automatically until canceled.

Cancellation

Customers may cancel their subscription according to the terms presented at purchase or in their service agreement.

Fees already paid are generally non-refundable except where required by law or otherwise agreed in writing.

Service Availability

We work to keep Doomo reliable and available, but we do not guarantee uninterrupted or error-free operation.

Features may occasionally change as Doomo and its underlying technology providers improve or modify their services.

Results

Doomo provides technology and automation designed to improve business processes and customer follow-up.

We do not guarantee specific numbers of leads, customers, appointments, reviews, revenue, or other business results.

Limitation of Liability

To the maximum extent permitted by law, Doomo will not be liable for indirect, incidental, special, consequential, or lost-profit damages arising from use of the Services.

Changes

We may update these Terms periodically. Continued use of the Services after updated Terms become effective constitutes acceptance of the revised Terms.

Contact

Questions about these Terms may be directed to Doomo using the contact information provided on our website.